Shipping Policy

At Urban Shades, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully to understand how we process and deliver your orders.

Order Processing

All orders are processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
You will receive an order confirmation and tracking details once your order has been shipped.

Shipping Time

Estimated delivery times may vary depending on your location:

Within Pakistan: 3–7 business days
International Orders: 7–15 business days (if available)

Please note that delivery times may be affected by weather conditions, courier delays, or high order volumes.

Shipping Charges

Shipping charges are calculated at checkout based on your location and order size.
Free shipping promotions may be offered on selected orders or during special campaigns.

Order Tracking

Once your order is shipped, you will receive tracking information via email or SMS so you can monitor your delivery status.

Incorrect Address Information

Please ensure that your shipping address and contact details are accurate before placing an order.

Urban Shades is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Delayed or Lost Packages

If your package is delayed or appears lost during transit, please contact our support team. We will work with the courier service to resolve the issue as quickly as possible.